When it arrives
Allow 2-3 weeks from your order to your door. The product page and your cart show the dates for an order placed today.
Shipping
We deliver Australia-wide. Shipping is free on orders over A$600, which includes any 240cm tree and the Corner Trio. For smaller orders, the shipping cost is shown at checkout before you pay.
If your order will be late
If anything holds up your order, we will email you as soon as we know, with a new date. You can choose to wait for it or to cancel for a full refund.
Damaged or faulty
If your tree arrives damaged or faulty, email info@luvelabel.com with your order number and a photo, and we will replace it or refund you. Your rights under the Australian Consumer Law always apply.